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We are so sorry that your shipment is delayed in transit. We are here to help!&#xA0;Occasionally, carriers will miss a scan when it&apos;s processed at their sorting facility; in that case, the tracking will not be updated. Hopefully, your order is still on its way to you without updated tracking.&#xA0;Please reach out if your DOMESTIC shipment has taken longer than: USPS First Class: 14 business days from shipment USPS Priority: 6 business days from shipment UPS Ground: 6 business days from shipment UPS Next Day Air: 2 business days from shipment UPS 2 Day: 3 business days from shipment Please reach out if your INTERNATIONAL shipment has taken longer than:&#xA0; UPS Standard: 10 business days from shipment UPS Worldwide Expedited: 5 business days from shipmentPlease <a href="https://www.ecoenclose.com/contact-us/">contact us</a> right away and we will work with you to find the shipment or replace your order if necessary.&#xA0;We are sorry for any inconvenience!

We are so sorry that your shipment is delayed in transit. We are here to help!. Occasionally, carriers will miss a scan when it's processed at their sorting facility; in that case, the tracking will not be updated. Hopefully, your order is still on i

What if my shipment is delayed or lost?

Support Library

Shipping

How long will my shipment take to get to me?

What should I know about import brokerage and fees?

Why don't you offer USPS International shipping services?

Damaged UPS Shipment

EcoEnclose In-Store Pickup Policy

What should I know about import costs for Canadian shipments?

Tariff Codes and Import Criteria for EcoEnclose Products

How do I return items I've ordered?

What do I do if I've experienced credit card fraud?

What is the status of my order?

What do I do if I need to change or cancel my order?

What do I do if there is an issue with an order I received?

How do I track my order via my account?

How do I create an account?

What is the EcoBucks rewards program?

How do I view my order history and receipts?

Does EcoEnclose offer credit terms?

Account & Order Management

Is custom printing available on your tapes?

Do you offer printed samples?

Do you offer colored poly mailers?

Can boxes be printed in multiple colors?

Can I print barcodes on my packaging?

What ink colors are available for custom packaging?

Templates for EcoEnclose Sheet Labels

Vector vs. Raster Graphics

Learn More: Custom Branding

Custom Printing

What are poly bag suffocation requirements?

Is your tissue paper chlorine free?

I love the sample kit box. Can I order that same box?

How much volume does the case of Ornament Paper Shred fill?

Can you recommend a box or mailer size to ship my product?

Can I order mailers without the EcoEnclose logo?

What box strength should I choose?

What is the difference between Tab Lock Rigid Mailers and the Self Seal Rigid Mailers?

WAT Dispenser Troubleshooting and Warranty Info

BMC - Box Certification Stamp Requirements

Are EcoEnclose product available for wholesale?

How do I load the 2" Carton Sealing Handheld Tape Dispenser?

Where are EcoEnclose products made?

How do I place an order for custom shipping boxes?

How do I use the Pull & Tear Tape Dispenser?

Paper Weight Metric Conversion

What are high tack thermal labels?

What are box dimensions?

What is the font size of the suffocation warning on EcoEnclose poly bags?

Product FAQ

Are EcoEnclose products compostable?

Are EcoEnclose poly mailers recyclable?

What is the difference between compostable and biodegradable packaging?

How do I recycle EcoEnclose products?

Sustainable Attributes of EcoEnclose Tapes

Where can I recycle my EcoEnclose sticker liners?

Learn More: Sustainability

Sustainability

What if my shipment is delayed or lost?Updated 2 months ago